With the advancements in technologies, toll free number providers are integrating these numbers with every latest feature that can improve customer interaction. Most of the popular brands across the globe are using these productive numbers and making sure to enlarge their customer base.

Here are some great features of toll-free numbers:

• Call routing on different network channels
• Call forwarding to any device
• IP-based calling & messaging
• High-quality conferencing
• Auto attendant
• Voicemail to email transcription
• Music on hold
• Call recording & monitoring

Undoubtedly, toll-free numbers are becoming a necessity for businesses as growth is really important to remain competitive in the industry. That’s why most of the enterprises buy toll free number for business and marketing to get their objectives fulfilled.

A Professional Asset

There are certain factors that attract customers to a company and approach them reliably. With high-quality customer interaction, professionalism is also a major aspect on which customers’ reliability depends.

Toll free numbers offer great convenience to callers as they are easy to use, and that’s why companies are improving their professional approach towards audiences with these assets. Whether you are handling a tech support business or managing customer support of your e-commerce company, these numbers are always a reliable source for better customer interaction.

Reliable for Routing & Forwarding Calls

Toll-free numbers come with the integration of technologies like VoIP & Cloud through which their working enhances. Most of the beneficial features that are used with these technologies are routing and forwarding calls. With IP connections, it becomes economical to utilize these business features and target more audiences.

These features are also helpful to manage the distribution of the calls when their volume is high and agents are frequently getting busy. Calls are then distributed to idle employees and the rate of missed calls remain in control.

Reaching More Destinations

With toll-free services, these numbers are capable to reach any destination across the globe. Since they don’t charge any cost from the callers, audiences prefer to call on these numbers to reach the companies for support. For instance, some major top brands are using these numbers for the convenience of their customers, and hence established a great reputation in the industry.

With IP-based calling, it is easy to utilize these numbers as there will be fewer interruptions in the services. As a result, the performance of the companies gets a boost and their brand will also become more popular in the industry as well.

Whether you are utilizing toll free number UK or Canada, there is always a scope to experience business growth in a certain period of time. With a reliable service provider, you will definitely get cost-saving services as well as high-quality connectivity. You just need to utilize these numbers with maximum benefits, so that you can get effective outcomes for your business.

When your client calls your toll free number, they will hear a professional greeting and if you are not available, the call goes to the voicemail. In fact, toll free numbers are completely portable and do not require wires to be connected to any local exchange and that enable you to use the number in any region and state. Not just this, we have got a list of the stupendous features of these free numbers which would certain to bait you to buy the 1800 digit number quickly:

• You have full liberty to design your calls flow and which phones ring at what time of the day. These numbers allow you capture more leads through conditional call routing configurations that redirect calls to several answer points till the time it is not answered. You can easily go for lunch meetings without any fear of losing out on business.
• Technology has certainly changed the way businesses are being run these days. Today, one can easily extend its reach to a wider audience while sitting at the comfort of home. So, having 1800 toll free numbers makes your business appear more professional and this is how you can easily cater to the needs of national market. An IVR prompt menu can be used as well with toll free number so that anyone who calls can direct themselves to the department they need.
• Callers from all over the country can easily reach your business through a toll free number without any fear of long distance costs. Besides the monthly service fee, each and every call will be billed by the plan you have selected.
• You can easily forward your calls from the toll free number to any number in the world. So, even if you are outside the country you can still stay in touch with your clients. Also, since the call details are available on the Web so you can easily have a look at the duration and cost of calls in real time.
• While callers are on hold, allow them to listen to music because this is one of the most important features companies keep nowadays. Plus, you can easily cancel the toll free service facility if you are not satisfied with their services for any reason.

Along with a toll free number service, you will also be having access to the reporting tools. You can sync your call analytics with CRM tools and utilize these reports to make better marketing, staffing, scripting and most important right business decisions. So, why to lag behind? Leverage on this new toll free number technology and reap fruitful outcomes out of your business set up.

Talking about the smart business techniques, toll free numbers allow small or big start-ups to create more business opportunity and help them increase the sales performance as well. Nowadays, toll free numbers are considered to be used as marketing tools to engage clients and make it more convenient and easier for them to connect.

It is not wrong to say that having a toll free number goes beyond brand recognition and credibility as they can increase your ROI easily. Let’s have a look at why start up companies must have toll free numbers:

• Keep A Track Of Marketing Efforts: Using toll free numbers help in tracking the customer details connecting to your business, geographic location and their preferred time of calling you. The most excellent advertising channels where toll free numbers can be incorporated are direct response campaigns, magazines, newspapers and broadcast ads.
• Easy to Remember: The best thing about toll free numbers is that they can be memorised very easily. This actually strengthens the customer base, increase the call rate and sales and ultimately build a better brand image.
• Improve Customer Retention Rate: Businesses that carry toll free numbers allow clients, business partners and customers to reach you anytime and anywhere of the world. The platform give easy reachability to customers which in turn improve the customer satisfaction rate and drives better engagement rates. Also, complaints can be evaluated to improve the products and services offered and customer experience too.
• Big Presence for Gaining Investors: Undoubtedly, presenting business to promising investors can reflect an incredible image of your brand. In future times, the company be in such a position that it build up its global reach which stands a chance to attract investors easily and adds up to the chances of attracting investors. It will develop such an image which will make investors believe that your brand will reach to greater heights.
• Trouble-Free Office Set Up Relocation: Toll free number portability enable subscribers to retain the old number while keeping the same number so that incoming calls don’t hamper. So, without facing any disruption, clients and prospects can easily reach out to the business and make the most of the services offered by a company.

Since start-ups bear more business risks, fresh challenges may crop up anytime of the day or night. And, overcoming those challenges are never easier. However, all thanks goes to the toll free numbers service that allow businesses to create wider network of customers in a short span of time which makes small businesses standout among their biggest business tycoons. Does your small business have a toll free number? Let us know. ]]> https://www.forwardingmycalls.net/great-advantages-of-having-a-toll-free-number-for-your-startup/feed/ 0 https://www.forwardingmycalls.net/toll-free-number-vs-local-number-a-noteworthy-comparison/ https://www.forwardingmycalls.net/toll-free-number-vs-local-number-a-noteworthy-comparison/#respond Fri, 30 Jun 2017 13:22:41 +0000 https://www.forwardingmycalls.net/?p=6022 Starting a small business is quite easy, but running it successfully is an intricate journey. Irrespective of what industry you are in, a business phone number is essential to keep you going towards a growth and development of your company.

If you are not able to decide whether you should go for a toll free number or local number then ask yourself, how am I trying to position my business? If your vision is to see your company as a bigger one then a toll free number is the way to go. On the other hand, if you are looking for a local presence and would receive a few long distance calls then choosing a local number would make the right choice.

Let’s take a glance at the merits of both Toll free number and Local number so that you can make the informed decision for your business set up.

Merits of Toll Free Number

• Building an Easy to Remember and Better Brand Image: Implementing a toll free number in business like: 1-800-Call-Us is much simpler to remember as compared to 10 digit number. Therefore, numbers which are easy to remember enable execution of various types of advertising such as: company’s website, cards etc and have a brighter recall rate as well.
• Carry Your Business Anywhere You Want: If you wish to expand your business, picking toll free numbers would help you operate any part of the country. So, your business won’t be confined within the small boundaries. Your business will be easily reachable on the phone.
• It’s Free: Clients are more likely to connect to your business only if they get to call for free which further allow businesses to increase its sales. Moreover, toll free number service providers help its clients to manage call records automatically.

Merits of Local Phone Number

• Simpler Identification of Your Business: A particular local number linked to your ad campaign can track the success rate easily and make the important adjustments in time. Also, using a local number in search listing and ads makes it easy for the customers to search for a nearby branch store.
• Setting up Local Presence: If you are planning to grow customers in a specific area then these numbers make the perfect option. It also increase you business’s chances of getting placed in online searches and phone books.
• Stupendous Features: Auto attendant, call recording and free call forwarding features help improve customer relations and make the business more efficient as well. Managing calls with a user interface will also give customer care representatives a more structured way of maintaining all the calls.

Prior to opting for the local phone number or toll free number, prepare your business layout as a lot depends on it for the further growth and diversification of your service lines. So, expand, develop and get ready to experience the fruitful outcomes which would pave a way towards the most successful venture ever built up in the history.

What is a Fraud on Toll Free Number?

A Fraud is done on toll free numbers by fake calls generated by caller id spoofing. What the fake caller does is that he makes calls to some toll free number. As his phone number is already in use hence he cannot make any further call. Rather no one else can make a call to a toll free number with caller id which is already in use. If this event happens in which two caller ids match then it is a case of caller id spoofing. If the first caller who has already made a call wants to make a fake call he will use caller id spoofing by which he can hide his original phone caller id and rather his different caller Id will be shown to the called toll free number. Hence by this way the businessman who is using the toll free number and receiving the fake call will be wasting so much of his call minutes which otherwise could have been used for the growth of his business would he had received calls from genuine caller id.

What are your responsibilities?

You should do whatever you can to protect your toll free number from caller id spoofing so that no one can make fake calls at your toll free number. There are many apps and software which can help you to do this. Or you can buy toll free number from a trusted and advanced service provider like ForwardingMyCalls.
How you can protect your Toll Free Number?

ForwardingMyCalls is providing Premium Toll Free Number Services since many years. ForwardingMyCalls has introduced several business features along with its Toll Free Number Service. One such feature is FDS (Fraud Detection System) which can detect if someone is making fake calls at your toll Free Number. Hence if you are using ForwardingMyCalls’s Toll free Number Services you are automatically safeguarded against any fraud of caller id spoofing activity.