With the advancements in technologies, toll free number providers are integrating these numbers with every latest feature that can improve customer interaction. Most of the popular brands across the globe are using these productive numbers and making sure to enlarge their customer base.

Here are some great features of toll-free numbers:

• Call routing on different network channels
• Call forwarding to any device
• IP-based calling & messaging
• High-quality conferencing
• Auto attendant
• Voicemail to email transcription
• Music on hold
• Call recording & monitoring

Undoubtedly, toll-free numbers are becoming a necessity for businesses as growth is really important to remain competitive in the industry. That’s why most of the enterprises buy toll free number for business and marketing to get their objectives fulfilled.

A Professional Asset

There are certain factors that attract customers to a company and approach them reliably. With high-quality customer interaction, professionalism is also a major aspect on which customers’ reliability depends.

Toll free numbers offer great convenience to callers as they are easy to use, and that’s why companies are improving their professional approach towards audiences with these assets. Whether you are handling a tech support business or managing customer support of your e-commerce company, these numbers are always a reliable source for better customer interaction.

Reliable for Routing & Forwarding Calls

Toll-free numbers come with the integration of technologies like VoIP & Cloud through which their working enhances. Most of the beneficial features that are used with these technologies are routing and forwarding calls. With IP connections, it becomes economical to utilize these business features and target more audiences.

These features are also helpful to manage the distribution of the calls when their volume is high and agents are frequently getting busy. Calls are then distributed to idle employees and the rate of missed calls remain in control.

Reaching More Destinations

With toll-free services, these numbers are capable to reach any destination across the globe. Since they don’t charge any cost from the callers, audiences prefer to call on these numbers to reach the companies for support. For instance, some major top brands are using these numbers for the convenience of their customers, and hence established a great reputation in the industry.

With IP-based calling, it is easy to utilize these numbers as there will be fewer interruptions in the services. As a result, the performance of the companies gets a boost and their brand will also become more popular in the industry as well.

Whether you are utilizing toll free number UK or Canada, there is always a scope to experience business growth in a certain period of time. With a reliable service provider, you will definitely get cost-saving services as well as high-quality connectivity. You just need to utilize these numbers with maximum benefits, so that you can get effective outcomes for your business.

One of the best features of business virtual numbers is call forwarding through which employees can handle more number of calls regularly. Whether they are present on their desk or not, the calls will be transferred to their phone number or any other device they are using. With high-quality connection and high-speed voice transmission, the interaction becomes reliable.

Defining Call Forwarding

Call forwarding is basically a criterion to divert or transfer calls on a specified phone numbers. These diversions are held when the receiver is not available to take the call or when he/she is not present on their desk. When the call are forwarded to other device or numbers, the caller will not get any information about the process as it remains only with the buyer of this service.

This essential feature has numerous benefits for call center companies, international enterprises, tech support providers and many other organizations. This service can be utilized over traditional phone networks such as PSTN (public switched telephone networks) as well as IP-based systems like VoIP (voice over IP) and PBX (private branch exchange).

Call forwarding can be applied to any type of virtual number and work reliable with every communication asset. This feature enables employees to maximize their productivity and handle strategies with more efficiency.

Call forwarding can be more advantageous if operated over cloud technology and services. This combination can rapidly transfer calls with superior quality and efficiency. Cloud technology is the most utilized and reliable asset for companies who are looking to implement latest business tools in their organizations.

Services with Virtual Number Call Forwarding

Along with call diverts or transferring there are some beneficial services that are offered by services providers or come along with it. These services are very important to keep the business running without any interruption in the communication.

• Real-Time Reporting

  With the help of simple interface, call forwarding can be monitored easily by other employees of the company. They can see the details like location to which call is forwarded, number on which call is forwarded and employee’s information who is taking the call.

  However, these reports can only be monitored by authorized personals having proper log-in details into the communication system. They can analyze the performance as well as criteria through which employees are handling their calling campaigns.

• Call recording

  While calls are forwarded to other numbers or devices, they can be recorded using simple interface from the device. These recordings are usually saved in the system through which calls are forwarded so that employees can monitor callers’ data for future purposes.

  Over IP networks, these recording will be saved with top quality voice and can be easily accessed whenever employees need them. As the call forwarding is also being utilized by the device, there is no event where interaction may encounter interruption.

• Voicemail

  When calls aren’t received by agents, even if they are forwarded on their devices, they are converted into voicemails which are then sent over their inboxes. This feature won’t allow businesses to encounter missed calls or dropped calls as they will be sent to mailboxes of employees.

  These voicemails can be easily accessed anytime and employees can call those callers back using the details stored in the system. This will increase the productivity of employees with greater efficiency and productivity.

• HD Call Conferencing

  Virtual numbers also have options to do HD conferencing over calls as well as video. If the calls are forwarded to other devices instead of company’s phone then they can be merged according to the requirements of the customers.

  With high-quality internet connection, there will be more reliable call conferencing. Companies just need a good service provider that can offer greater bandwidth and uninterrupted internet connection.

• 24/7 Active Service

  Call forwarding feature will always be available and it is not bound to time. Even if it is mid-night or early morning, when calls come and agents are not present on the desk then calls will be forwarded to their devices. Some virtual numbers providers in USA are offering affordable services 24/7 without any interruption.

Benefits of using Call Forwarding with Virtual Numbers

The significance of virtual numbers cannot be underestimated as they always provide highly reliable communication and business interactions with the prospects. Here are the key benefits of using virtual numbers for call forwarding:

• Advanced calling

  Over IP networks, virtual numbers can offer high-quality business communication with advance calling through call forwarding feature. With the help of real-time reporting of calls and other details, calling process will become more superior for companies. Hence, strategies can be improvised with more number of alternatives.

• Toll Free advantage

  Toll free numbers are very beneficial for companies that want to expand their business in other countries or regions. They offer great convenience to the audiences as they don’t take calling charges from them. This is another advantage for companies as people will rely on them. Call forwarding will become easier with affordable calling plans with these numbers.

• Affordability for consumers as well as companies

  With latest technologies like cloud and VoIP, virtual phone numbers are very affordable to utilize and operate for prospects, especially customers. These numbers are very cost-effective and allow more features than simple phone numbers.

• Local as well as international presence

  Business virtual numbers are very effective marketing tool which helps to establish presence in several other regions of the world, other than local areas. These numbers can provide international as well as local presence anywhere in the world.

• Credibility

  There are many virtual numbers providers in Canada that are getting immense credits from their clients and customers by providing high-standard business numbers. As these numbers offer lot of stability and consistency in customer interaction, so they feel reliable to take services from these companies.

• Compatible with all the devices

  Call forwarding with virtual numbers are compatible with all the devices such as mobile, tablets, IP phones and other communication systems. Other than forwarding virtual phone numbers offer access to every advance feature which can make a business productive.

Without business phone numbers, no company can upgrade their communication assets. They always need advance solutions that can improvise their calling performance, especially call centers. Call forwarding is one of the most utilized and great features that can boost company’s processes and when utilized with virtual numbers then it can offer more profits.

ForwardingMyCalls is a well-known business phone numbers provider that has been deploying affordable solution in many reputed companies around the world. These numbers possess lots of beneficial features that can make a business highly productive. Here is the list of business numbers which are being providing ForwardingMyCalls:

Toll free Numbers

According to certain statistics, companies that use toll free numbers for the convenience of customers around the world are more capable to grow rapidly. These numbers are easily accessible for customers as they don’t charge any cost from them. Callers can reach companies from any location through these numbers.

These numbers work locally as well as internationally, depending on the services adopted by a business. With the help of latest calling features like routing, forwarding and conferencing, employees can handle several campaigns easily.

International and Local Numbers

These business phone numbers are helpful to establish local presence in several countries without spending huge calling expenses. These numbers are very adaptable to several devices without affecting much quality. With the help of local area codes, companies can set reliability and trust with audiences of several countries.

Local numbers are usually operated over DID (direct inward dialing) technology, which is usually established with PBX (private branch exchange) systems. With local area codes, customers can be reached easily without charging much calling cost.

Vanity Numbers

These numbers are also toll free and their biggest advantage is that they are easily remembered. These phone numbers are combination of digits and alphabets, for instance 1800-ICECREAM, 1800-CARSERVICE, etc and that’s why they are seen as a great marketing tool for a particular business.

Vanity toll free numbers can also be operated over IP networks with superior connectivity. The voice and data transmission become very fast and efficient over these networks. Therefore, these numbers can be a game-changing asset for your business.

Along with these business numbers, ForwardingMyCalls also deals with several other services at affordable prices and superior standards. Here are they:

Call Center Solutions

Productivity and customer interaction are the two main factors for the growth of a call center. These factors can only be achieved using an advanced solution, integrated with latest call management features. One of the best solutions that can help businesses to upgrade their performance is predictive dialer.

Predictive dialers are automated systems which help employees to save time in dialing and redialing numbers. They consist of several beneficial features such as call queuing, auto attendant, call forwarding and conferencing. These systems ensure simplicity as well as quality when it comes to upgrading the way of communication.

ForwardingMyCalls has been delivering call center solution for both outbound and inbound calling operations in an organization. With result-oriented approach, they deploy these solutions with maximum efficiency in order to gain strength in business interactions.

PBX Solutions

Private branch exchange (PBX) is a great communication asset for organizations, as it helps to enhance the interaction between departments as well as with customers. These solutions come in several categories such as:

• Virtual PBX
• Hosted PBX
• Cloud PBX

PBX systems based on IP networks are very cost effective and easy to deploy. These systems consist of numerous features that can make calling operations easy to manage and manipulate according company’s requirements. Here is the list of great features that possess in these beneficial systems:

• Auto Attendant
• Call recording
• Unlimited extensions
• Voicemail to email transcription
• Scheduled routing
• Call queuing
• Call waiting
• Call blast
• Flexible web interface

Hosted PBX solution is comprised of all these features but an essential one that can ease the process of calls management is campaign monitoring and tracking. Employees can analyze their performance and modify according to their requirements.
All these solutions are comprised of great benefits such as better productivity, high-quality voice and data transmission, high-standard communication and enhanced customer interaction. As a leading service provider, ForwardingMyCalls has been delivering these services to fulfill every business requirement of the companies around the world.

About ForwardingMyCalls

Being one of the best and reliable telecom services providers in many countries, ForwardingMyCalls has established a sense of trust with top companies in the industry. Their solutions have become game-changing assets for those companies and led them towards success. In order to get or implement their solutions in your organization, you can contact them any time as they are always available for their valuable customers and clients.