Predictive dialing is widely known to optimize the performance of Outbound Call Centre. It keeps out all voicemails, busy tones, unanswered calls, and fax machine to connect the representative with the right customer only. It saves the timing and efforts of dialing and redialing numbers continuously. Thus, more time is spent on calls, allowing more chances of converting leads into sales.

ForwardingMyCalls’ Predictive dialer is programmed with latest & advanced dialing algorithm and pay attention to various factors such as the performance of agents, a number of agents, lead connectivity, etc.

If you look at these factors correctly, then it assures you that all agents remain on the call for most of the time in an outbound call centers. It detects the available agents and connects the call to them, provides maximum productivity.

Predictive Dialer Features

  • Setup & Manage Campaign professionally

    ForwardingMyCalls’ Predictive dialer is so designed that it fits best with marketing campaigns of all types of businesses. By offering different choices with campaigns, it assures you that you do not miss any of the opportunity.

  • Smarter Dialing

    ForwardingMyCalls’ Predictive dialer is programmed with the latest dialing algorithm that considers various factors at the time of dialing.

  • Advanced IVR

    Predictive dialer automates the conversion process in addition to speeding it up. Automating the IVR-based calls using Predictive dialer call can reach the cold leads and their response can be recorded with the help of voice detection or touchpad tone.

  • Real Time Monitoring & Reporting

    It also automates marketing campaign and thus, connects with new customers instantly. You will get immediate and up-to-date monitoring and reporting in a single dashboard.

Why Predictive Dialer from ForwardingMyCalls?

  • Centralized control and monitoring for admin
  • No geographical restriction
  • Web form integration
  • No hardware restriction
  • No setup or activation fees
  • Compatible with third-party software