ForwardingMyCalls Real time visual call display (reporting) will log all the activities on the network that are stored on the cloud to present the detailed reports instantly to you.

ForwardingMyCalls provides the latest and powerful Real time Visual Call Display (reporting) that allows complex data to be searched in short span of time. It manages and controls your communication analytical solutions professionally and also manages your business communication, thus allowing you to enhance productivity and create informed decisions about your business. This system combines fully with any PBX enabling you to:

  • Increase Revenues
  • Detect Fraud Early
  • Improve Customer Service
  • Maximize Return on Investment (ROI)
  • Improve Call Handling
  • Reduce Communication Costs
  • Identify unanswered calls
  • Optimize staffing levels & efficiency

Call reporting allows you to search historical calls in real time. In other words, Real time visual call displayprovides historical view of call data.

How Real time visual call display is useful?

Call info button lets a visual representation of each call and its support to vial segments.

Pre-defined Reports provides fast access to Top Callers, Busiest users, Missed calls, etc.

It builds Display Groups that allow easily reporting of any group of users be it department, call group or team.